About VIA
COMPANY HISTORY
In today's market, it is difficult to compete and even start your business without a full-time administrative assistant, a marketing and sales department, accounting support and an answering service. Small business owners are finding themselves running the business instead of doing what they do best. We have several partners that have similar stories. Our CEO was in the same situation when she first started her insurance agency in Michigan. She quickly learned that she needed a back-end support without draining all her financial resources on the cost of doing business. With many sleepless nights, she learned and studied the Call Center / BPO industry. Over a decade of using a call center solutions. We saw our clients grow from a few members to a team working for them. Our clients have experienced the low cost of doing business. Low personnel turnovers. Business liabilities when running a business dropped over 50%. We started supporting many businesses as back office support teams, offering them 24/7/365 support. We grew with our clients from small teams of few people to many. And the rest, as they say, is history.
In today's market, it is difficult to compete and even start your business without a full-time administrative assistant, a marketing and sales department, accounting support and an answering service. Small business owners are finding themselves running the business instead of doing what they do best. We have several partners that have similar stories. Our CEO was in the same situation when she first started her insurance agency in Michigan. She quickly learned that she needed a back-end support without draining all her financial resources on the cost of doing business. With many sleepless nights, she learned and studied the Call Center / BPO industry. Over a decade of using a call center solutions. We saw our clients grow from a few members to a team working for them. Our clients have experienced the low cost of doing business. Low personnel turnovers. Business liabilities when running a business dropped over 50%. We started supporting many businesses as back office support teams, offering them 24/7/365 support. We grew with our clients from small teams of few people to many. And the rest, as they say, is history.
Our Mission
To provide quality customer support to start ups, innovative and emerging companies to help them to do what they do best.
Our Goal |
|
Exceeding client's expectations
|